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Contact Us

Have questions or need help? We're here to assist you.

Email Support

Get help via email. We typically respond within 24 hours.

support@dukaanbanao.store

Frequently Asked Questions

How do I create a store?

Sign up for free, add your store details, and start adding products!

Is there a free plan?

Yes! Our free plan includes up to 5 products forever.

How do payments work?

Customers order via WhatsApp. You handle payments directly with them.

Can I upgrade my plan later?

Yes, you can upgrade anytime from your dashboard. Changes take effect immediately.

Is there a refund policy?

Yes, we offer a 7-day money-back guarantee if you're not satisfied.

Grievance Officer

As per the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000:

Email: support@dukaanbanao.store

Response time: Within 30 days of receiving a complaint

If unsatisfied with our response, you may approach the Data Protection Board of India.

Company Information

Legal Name: Tingrai Services

Registered Address: Anandapara, Margherita