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Refund Policy
Last updated: 23 December 2025
7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee on all paid subscription plans. If you're not satisfied with DukaanBanao for any reason, you can request a full refund within 7 days of your purchase.
Eligibility for Refund
To be eligible for a refund, you must:
- Request the refund within 7 days of your initial purchase
- Be a first-time subscriber to a paid plan
- Not have violated our Terms of Service
How to Request a Refund
To request a refund:
- Email us at support@dukaanbanao.com
- Include your registered email address and reason for refund
- We will process your request within 3-5 business days
Refund Process
Once your refund request is approved:
- Your subscription will be cancelled immediately
- Your account will be downgraded to the Free plan
- The refund will be credited to your original payment method within 5-7 business days
- You will receive a confirmation email once the refund is processed
Non-Refundable Situations
Refunds are not available in the following cases:
- Request made after 7 days from the purchase date
- Subscription renewals (only first-time purchases are eligible)
- Account terminated due to Terms of Service violations
- Partial month refunds for cancelled subscriptions
Subscription Cancellation
You can cancel your subscription at any time from your dashboard. When you cancel:
- You will retain access to paid features until the end of your billing period
- Your account will automatically downgrade to the Free plan after the period ends
- No refund will be provided for the remaining days in your billing cycle
Free Plan
The Free plan is always available at no cost. You can use it indefinitely with up to 5 products. No payment information is required for the Free plan.
Contact Us
If you have any questions about our refund policy, please contact us at support@dukaanbanao.com